Privacy Policy

Information we collect

We collect information about you in three ways: from your input through our web forms, badge scanners, app forms and other mechanisms; from third-party sources; and through automated technologies.

Data you provide to us

The types of personal information we collect directly from you depend on how you interact with us and the service, and may include:

• Contact details, such as your name, email address, postal address, social media handle and phone number
• Account login credentials, such as usernames, passwords, password hints and similar security information
• Other account or event registration and profile information, such as educational, employment and professional background, dietary and accessibility requirements, and photo
• Payment information, such as credit or debit card number
• Comments, feedback and other information you provide to us, including messages to customer support, appointment inquiries, and information you wish us to share with our exhibitors, visitors and partners
• Interests and communication preferences

Data from other sources

We may also obtain personal information about you from our group companies and from other third parties, including:

• Service providers that help us determine a location based on your IP address, to customise certain products to your location
• Partners with which we offer co-branded services or engage in joint marketing activities
• Publicly available sources and data suppliers, from which we obtain data to validate or supplement the information we hold

Data from service use

Our service may automatically collect information about how you and your device interact with it, including:

• Computer, device and connection information, such as IP address, browser type and version, operating system, platform, unique device identifiers, error reports and performance data
• Usage data, such as the features you used, settings you selected, URL click-stream data (including date/time stamps and referring/exit pages), and pages you visited
• For location-aware services, your location

We collect this data through our servers and the use of cookies and other technologies. You can control cookies through your browser's settings and other tools; blocking certain cookies may limit your ability to register, log in or make full use of the service.

How we use your information

Depending on how you interact with us and the service, we use your personal information to:

• Provide, activate and manage your access to and use of the service
• Process and fulfil a request, order, download or other transaction
• Provide technical, product and other support, and keep the service working, safe and secure
• Enhance and improve the service and develop new products, services and benefits
• Offer customised content and personalisation relevant to your interests and geography
• Respond to your requests, inquiries, comments and concerns
• Notify you about changes, updates and other announcements related to the service
• Deliver targeted advertisements, promotional messages and notices related to the service and your interests
• Provide promotional information about products, events and services of ours, our affiliates and third parties such as exhibitors, sponsors and media partners
• Invite you to participate in user testing, surveys, sweepstakes, competitions and similar promotions
• Identify usage trends and develop data analysis for research, audit, reporting and other business operations
• Comply with our legal obligations, resolve disputes, and enforce our agreements

Sharing of your information

Depending on the service provided, we share personal information with our affiliates, trading names and divisions within Media Today, and with our service providers, suppliers, agents and representatives — including payment processors, venue providers, onsite event contractors, customer support, email service providers, IT service providers, mailing houses and shipping agents — to process the information as necessary to provide the service, complete a transaction, fulfil your request, or otherwise on our behalf and in compliance with this privacy policy and appropriate confidentiality and security measures.

Your choices

We share your personal information with our affiliates and with exhibitors, sponsors, media partners, joint venture partners and other third parties (including entities for which we act as agent, licensee or event manager) that wish to send you information about products and services that may interest you, as determined by your communications preferences and other settings. The service may let you post and share personal information, comments, materials and other content; anything you disclose publicly may be collected and used by others, indexed by search engines, and might not be removable. Please take care when disclosing personal information in public areas.

Legal reasons

We will disclose your personal information if we have a good-faith belief that doing so is necessary to: meet any applicable law, regulation, legal process or other legal obligation; detect, investigate and help prevent security, fraud or technical issues; protect the rights, property or safety of Media Today, our users, employees or others; or as part of a corporate transaction, such as a transfer of assets or an acquisition by or merger with another company.

Your communications preferences

You can customise and manage your communications preferences and other settings when you register with the service, by updating your account features and preferences, by using the opt-out or unsubscribe mechanism provided within communications you receive, or by contacting us. We reserve the right to notify you of changes or updates to the service whenever necessary.

Your account

The service may allow registered users to directly access and review their account information and make corrections or updates at any time. Keeping such information up to date is solely the responsibility of the user. Registered users may also close their account directly through the service or by contacting customer support.

Your rights

You may have the right under European and certain other privacy and data protection laws, as applicable, to request — free of charge — access to, correction of, or deletion of your personal information; restriction of, or objection to, our processing of your personal information; and portability of your personal information. To exercise any of these rights, please contact us through the details on our homepage. We will respond consistent with applicable laws, and may need to verify your identity to protect your privacy and security.

Data retention

We retain your personal information for as long as necessary to provide the service and fulfil the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements.

Children's privacy

We do not knowingly collect information from children under the age of 13, nor do we target the service to children under 13.

Data security

We take precautions to safeguard your personal information against loss, theft, misuse and unauthorised access, disclosure, alteration and destruction, through appropriate technical and organisational measures.

Locations of processing

Your personal information may be stored and processed in your region or another country where Media Today affiliates and their service providers maintain servers and facilities, including Australia, Austria, France, Germany, India, Italy, Japan, Korea, the Philippines, Singapore, the United Kingdom and the United States. We take steps, including through contracts, intended to ensure your information continues to be protected wherever it is located, consistent with the standards required under applicable law.

Grounds for processing

When we collect personal information from you within the scope of European data protection laws, we do so where necessary to provide the service, fulfil a transaction or otherwise perform a contract with you (or at your request prior to entering a contract), and where necessary for compliance with applicable law or other legal obligations. Where we rely on your consent, you may withdraw it at any time; where we rely on legitimate interests, you may have the right to object to our processing.

Changes

We will update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date; material changes will be notified through the service or by other means.